OSU Conference Center – Gorgeous Facilities, Even Better Service

Guests enjoy their time at a conference

Whether for small meetings of five people or 1, 200+ person national or international conventions, the OSU Conference Center in Corvallis is a top host for you to work with. With over 80,000 square feet of meeting space, the OSU Conference Center is one of the largest conference settings in the state of Oregon.

The OSU Conference Center consists of the LaSells Stewart Center, the CH2M HILL Alumni Center, and the Hilton Garden Inn. Combined, these facilities offer a 1,200-seat auditorium, 500-seat ballroom, three boardrooms, over 15 breakout rooms, 14,000 square feet of exhibit space, and 153 sleeping rooms. The LaSells Stewart Center and the CH2M HiLL Alumni Center are joined by a covered walkway, and the Hilton Garden Inn is just across the street. Together, they provide seamless, one-stop-shop services for all meeting planners.

As a high-end conference center, the OSU Conference Center offers a complete range of meeting services. Clients only need to propose their requirements, and the Conference Services staff will offer solutions and have everything ready. They arrange appropriate meeting rooms, order food/beverage, contract for sleeping rooms at the adjacent Hilton Garden Inn or other hotels in Corvallis, and arrange any necessary transportation for off-site outings.

OSU Conference Services also provide a wide range of additional detailed conference services not typically provided by a conference center. These services include everything from customized online registration, payment processing, airport transportation and on-site coordination to conference materials production and conference marketing.

The 1,200-seat Austin Auditorium is an ideal setting for lectures, presentations, and the performing arts

OSU Conference Center always considers outstanding customer service as a major advantage to choosing their facilites. A great example is how they serve the unique needs of international guests. Each year, the OSU Conference Center hosts international conference with guests from over 60 different countries. Due to the difference between nations, international guests sometimes encounter unpredictable inconveniences and difficulties abroad, especially in transportation and at mealtimes.

To provide the ultimate in convenience for international guests who are not familiar with the local transit system, Conference Services staff will go so far as to personally drive guests from point to point when necessary. As for meals, different cultures have different tabus about food. Some are forbidden to eat pork or beef, and some even don’t eat garlic or ginger. Facing this situation, Conference Management Director Donna Williams and her coworkers came up with some very creative ideas. “We place a tag on every plate to illustrate what ingredients in the dish so that the guests can choose which one they can eat themselves,”
explains Donna.

OSU Conference Center has one of the most extensive meeting facilities in the Willamette Valley, but what they are most proud of is their outstanding customer service. As Donna concluded, “The facility is important, but customer service is more important. It is the way you treat your customers that makes yourself memorable!”